Shipping Policy

Production time

Standard production is about 2 weeks from the moment you approve your mockup (faster turnaround available with express shipping). Production does not begin until approval, so the clock starts when you say yes, not when you first enquire.

The paid-for-by disclaimer is treated as a legal element rather than a design footer: the committee name is set exactly as supplied to us in its registered form, the disclaimer is sized so that it remains legible on the finished sign, and it is shown at actual size on the proof for written approval before anything is printed; we do not draft or invent a disclaimer, and where a jurisdiction’s requirement is not supplied to us we ask the buyer to confirm it with their election authority rather than assume one; placement, right-of-way setbacks, date windows and any distance rule around a polling place are the buyer’s responsibility and we advise settling placement before quantity; signs printed for election authorities carry the authority’s copy exactly as supplied with no advocacy added; large signs are quoted with their posts and bracing and a stated wind rating rather than the panel alone; window products are supplied as static cling or low-tack material so they can be removed without residue; and because an election date cannot move, every order carries a written ship date and a stated artwork cut-off, with a replacement buffer recommended and the post-election removal window planned into the delivery.

Express turnaround

If you are working to an opening, a wedding or an event date, tell us the date when you request the quote. Express turnaround is available on most products and we will confirm in writing whether your date is achievable before you pay.

Delivery

Orders ship from the United States by ground carrier, with transit typically running 2–5 business days depending on distance. You receive tracking as soon as the shipment leaves. Expedited air service is available on request.

Addresses and split shipments

Double-check your shipping address before approval — carriers charge to redirect a shipment in transit and we pass that cost through at cost. We can split one order across multiple locations; just tell us the breakdown when you order.

Lost or damaged shipments

If tracking stalls or a carton arrives damaged, contact us with photos and we will open the carrier claim and reprint or refund the affected portion. You do not have to deal with the carrier yourself.